FAQ
What do I need to bring in to join Fitness Depot?
At time of signup please bring your photo ID, voided check (bank routing and checking number) and debit/credit card as backup billing.
How to enter Fitness Depot during non-staffed hours?
When joining online for any Fitness Depot location, in order to complete the signup process please come by location during staffed hours and bring your photo ID.
In order to gain 24/7 access by fingerprint please bring a secondary form of payment (debit or credit card) to use on file as backup billing, should the primary form of payment ever decline or expire. This is how you will access the gym during staffed and non-staffed hours.
STAFFED HOURS
Meridian: (Mon.-Thur. 8am-7pm) (Fri. 8am-5pm)
Laurel: (Mon.- Thur. 8am-8pm) (Fri. 8am-5pm)
Ellisville: (Mon.- Thur. 9am-7pm) (Fri. 10am-2pm)
Columbia: (Mon.- Thur. 8am-7pm) (Fri. 8am-5pm)
Picayune: (Mon.-Thur. 8am-7pm) (Fri. 8am-5pm)
What payments are accepted at Fitness Depot
We accept checking/savings account (ACH) withdrawals as primary form of payment*. Debit/credit cards (Visa, MasterCard, Discover, and American Express) are also accepted as primary form of payment for a +$3.00 monthly fee.
*Discounted rates based on using checking/savings account (ACH) as primary form of payment.
Is there an age requirement to join?
You must be at least 10 years old and have signed parental approval. Signed parental approval is required for all persons aged 10-17 years old.
While at Fitness Depot all minor children aged 10-15 must be accompanied by their parent/guardian while on the premises.
Members 16 years of age and older will receive a fingerprint.
How do I cancel my auto draft payment?
You must come into one of our fitness depot locations and complete a 30 day notice of cancellation. A written 30 day notice of cancellation is required for any cancel request. Phone calls, social media messages, and emails are not a valid form of cancellation.
How do guest privileges work with my GOLD membership?
You may bring the same person or different person with you each time you come to workout. Your first time guests will complete the liability waiver on our tablet at the front desk. After the waiver has been signed, guests will check in at the front desk each workout. Your guests have gym floor access ONLY.
If your guests would like to try a Group Fitness Class or HydroMassage they may do so by getting a one time use FREE VIP Pass . After, the guest may pay for a day pass ($10) to attend class or use the HydroMassage or signup for our GOLD membership (includes Bring a Guest, HydroMassage and Group Fitness Classes).
Does Fitness Depot have Family Memberships?
Fitness Depot offers family memberships that consist of 3 Black or Gold memberships. Each primary member will have guest privileges.
Ask front desk about getting signed up for a family membership, not available online.
Any other questions?
If you have any other questions concerning your account, please submit a support ticket, and we will be in touch within 48 hours.